Wendy’s Customer Satisfaction Survey – talktowendys.com

By | September 3, 2018

Talktowendys is a customer satisfaction survey by Wendy’s, and in this article, we will show you step by step guide for how to take part in Wendy’s customer satisfaction survey. So don’t go anywhere and read this article carefully to win free food. In this article we are sharing full complete details information about Talktowendys Survey check it out at talktowendys.com survey online.

About Wendy’s Customer Survey:

Wendy’s which is also known as Wendy’s Old Fashioned Hamburgers is a popular international fast food chain restaurant. Dave Thomas founded it in the year 1969 in Columbus, Ohio. It headquartered in Dublin, Ohio. Today it becomes one of the successful food chains all over the world. At present, it is the third largest hamburger food chain with approx. 6634 locations and 12,100 workers. Wendy’s menu consists large burger, beverages, French fries, sandwiches, including the signature Frosty, a soft-serve frozen dairy dessert. Check More Online Survey details from here – Burger King Guest Satisfaction SurveyNike Customer Satisfaction Survey.

Wendy’s Customer Satisfaction Survey

Wendy’s Survey – talk to wendys.com Survey

In this article, Wendy’s Customer Satisfaction Survey full complete details to check on Talktowendys.com is a form of research where the company asks their customers for their views and opinion and problems they face and find that their company is performing well or not. This type of survey helps Wendy’s to find that where they need to improve their service for continuous growth and success. It also helps to understand customer’s requirement and needs.

Talk to wendys.com provide opinions of customers. The positive impact provides strength, and negative impact helps them to improve their service and food quality. Posting review on social media is not in the hand of the company, in some case it helps them, but it may also convert into disaster also. Wendy’s don’t want to face any disaster, and hence they take the survey and in return for filling out the survey, they give you a gift regarding free food coupon or discount. What you have to do is purchase food and fill out the survey and on answering few questions win a gift. Amazing! Isn’t it? The survey conducts online and hence to take part in you need a smart device with active internet connection. And the best thing is, it only takes a few minutes to complete.

Prerequisites For Talktowendys – wendy’s survey

  • A valid coupon or receipt of Wendy’s store
  • An active internet connection
  • Pc, laptop, tablet or smartphone to fill the survey.
  • The survey takes in three different languages: English, Spanish and French. So participant has basic knowledge of any of the above three languages.

Rules of [email protected] www.talktowendys.com

  1. The consumer who wants to take part in the survey must have an age of 18 years or above.
  2. An only legal resident of the United States of America’s customers can take part in it.
  3. Only one coupon per 30 days can redeem per customer.
  4. You can’t combine the coupon with other offer or discount.
  5. The gift coupon can’t use for combos.
  6. Working staff at Wendy’s and their family members can’t participate in the survey.
  7. For Wendy’s Sweepstakes, participants can register only one email account.
  8. To eligible for survey gift, enter validation code with an email that registered at Wendy’s.
  9. One email address can use for only one account.

Step By Step Guide To Take Part In Wendy’s Customer Satisfaction Survey

Step 1:

Step 2:

  • As you open the link, you can see a page shown in the image below.

Step 3:

  • Now choose the language of your preference from English, Spanish and French.

Step 4:

  • Now fill the information on the first page. Keep note that you need a receipt so keep it with you.

Step 5:

  • Enter restaurant number which is of 8 digits, date of visit and time of visit from the receipt and click on next to continue.

Step 6:

  • Now they start asking a question to you. You have to mark your answers depend on your last visit. Here are the questions they asked:

Question 1:

Did you visit the Wendy’s located at 810 NORTH CANAL BLVD in THIBODAUX, LA? And you have to answer in yes or no.

As you click on next, it will display a note like “Upon completion of this survey, you will be given a validation code that can be used to redeem the offer printed on your survey invitation.” Now the survey start, and you have to choose from the answer given as Highly Satisfied, Satisfied, Neither Satisfied nor Dissatisfied, Dissatisfied, and Highly Dissatisfied.

Question 2:

Please rate your overall satisfaction with your experience at this Wendy’s.

Question 3:

What was your visit type?

Question 4:

Please rate your satisfaction with:

  • The quality of your food
  • The visual appeal of your food
  • The taste of your food
  • The cleanliness of the restaurant
  • The portion size of your food

Question 5:

Please rate your satisfaction with:

  • The speed of service
  • The accuracy of your order
  • The temperature of your food
  • The friendliness of the staff
  • The knowledge of the staff, if you did not ask the staff any questions, please select N/A.

Question 6:

The total value for the price you paid.

Question 7:

Did you encounter a problem during your visit?

Question 8:

Based on this visit, what is the likelihood that you will:

  • Return to this Wendy’s in the next 30 days?
  • Recommend this Wendy’s to others in the next 30 days?

Question 9:

Now you have to write your review depend on your satisfaction level.

Question 10:

Thank you for your feedback, we have just a few more questions.

  • Were you thanked?
  • Were you greeted?
  • Did you customize your order?
  • Did the staff members make eye contact with you?
  • Did the staff members smile?

Question 11:

Counting this visit, how many times have you visited this Wendy’s in the past 30 days?

Question 12:

Did you order the 4 for $4?

Question 13:

Which item did you order with your 4 for $4? JBC (Jr. Bacon Cheeseburger) or

Crispy Chicken BLT.

Question 14:

Did you order French Fries?

Question 15:

Please rate your satisfaction with:

  • The portion size of your French Fries
  • The taste of your French Fries
  • The temperature of your French Fries
  • The freshness of your French Fries

Question 16:

Now for classification, they ask few questions which are:

  • Please select your gender
  • Please select your age
  • Please select your annual household income
  • Please select which of the following best describes your background

Question 17:

Did a staff member go above and beyond your expectations to provide you with exceptional service?

Question 18:

Now post your review for staff member’s behavior.

Question 19:

May we post your feedback and the date of your visit online for others to read?

Step 7:

  • Now, at last, you have to give your name to publish your survey online if you want and click on next.

Step 8:

  • They will ask you to answer few more question if you click on yes then you get a chance to win $500.

Step 9:

  • On the next screen, you will get a validation code. Note it down and enjoy your free food on next visit.

What Can A Customer Win after Talk to Wendys.com Survey?   

  • Free Wendy’s coupons
  • Coupon for BOGO Spicy Chicken
  • A coupon and Dave’s single sandwich
  • Free meal

Check More – Dollar General Survey

Check More – U.S. Postal Service Customer Experience Survey

Conclusion

It is all about Talktowendys Survey you can easily check it out on www.talktowendys.com survey. wendy’s survey, talk to wendys.com, Wendy’s Customer Satisfaction Survey details information find out here. We hope you like this article. In case if you have any queries for talktowendys.com then comment in the comment box. We love to solve your doubts. And what do you think about the survey at Wendy’s? Share it with us. We like to hear from our valuable visitors. Thank you for reading!

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